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Customer Service
- Shipping & Delivery
- Orders placed and paid for would be sent out in 1-3 working days. Local Mail: FREE shipping for local buyers. We strongly advise all shoppers to opt for Registered Postage as Bibs and Bows is not liable for any lost parcel through normal postage. International Shipping: Email us at info@bibsandbows.com for estimated shipping rates and delivery times.
- Privacy & Security
- Bibs and Bows will collect your name, email and postal address, as well as any additional information provided. Bibs and Bows will not rent or sell your name or personal information. Security: Any personal information given to Bibs and Bows will be protected. Your information will not be disclosed to any third parties. Bibs and Bows does not store your credit card information at any time. Bibs and Bows reserves the right to update this privacy policy at anytime without prior notice.
- Returns & Replacements
- All Bibs and Bows purchases are strictly non-refundable. If item is defective, Bibs and Bows will offer an exchange within 7 days of purchase.
- Payment
- For Singapore shoppers, we accept payment via Visa / Mastercard / Paypal / ATM and Internet Banking Transfers. Payment has to be completed within 48 hours of order, afterwhich order will be considered void. Account details will be sent via email upon placement of order. For shoppers who make payment via ATM/ Internet Banking transfers, please email info@bibsandbows.com with your IB Nickname, Account Type and Account Number, Transaction Reference, Date and Time of Transaction. For international shoppers, we accept Visa / Mastercard / Paypal. Our registered email address with Paypal is info@bibsandbows.com .